PLEASE SEE BELOW A SELECTION OF FREQUENTLY ASKED QUESTIONS.
GRALKE AUGUSTO is offering Online Business Services since 1997 and provides a wide range of Setup, Support and Develpment Services to aid you with your E-Mail Delivery & Monitoring.
POSTMARK is the developer of a worldwide leading E-Mail Delivery and Tracking Application and has been delivering Billions of E-Mails per year, since 2010.
N.B. Gralke Augusto is not afiliated in any way with POSTMARK.
GRALKE AUGUSTO provides the following Services for POSTMARK:
SETUP Includes Complete Account & Notification Setup and Administrator Guidance.
SUPPORT Includes additional User Setup and Guidance plus Online User Support.
DEVELOPMENT Includes Template and Webhooks Programming plus Bounce Setup.
POSTMARK provides E-Mail Delivery.
N.B. Optional Premium Support and Custom Development Services are billed by the minute (60 € per hour) and tracked by an independent application.
All Services provided by GRALKE AUGUSTO are pre-paid and based on a Retainer System, starting at 100€ per account, adjustable for larger accounts. Smaller accounts are billed quarterly, larger accounts monthly.
Company A uses
in the 1st month 20 € for E-Mail Delivery and 20 € for Development;
in the 2nd month 20 € for E-Mail Delivery;
in the 3rd month 20 € for E-Mail Delivery and 10 € for Support;
The total to be billed at the end of the quarter would be 90 €.
Company B uses
in the 1st month 20 € for E-Mail Delivery, 20 € for E-Mail Monitoring, 20 € for Support and 40 € for Development;
The total to be billed at the end of the month would be 100 € plus 100 € to increase the retainer to 200 €.
A custom developed webhook allows GRALKE AUGUSTO to immediately notify you when an event occurs e.g. when an E-Mail has been Delivered, Opened, Clicked, Bounced or has caused a SPAM Complaint.
Development Services are billed by the minute (60 € per hour) and tracked by an independent application.
Webhook Hosting is subject to E-Mail Notification Fees.
All prices are subject to VAT where applicable.
Support Services are included free of charge.
Having questions? No problem, we are here to help.